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Privacy Policy

This Privacy Policy sets out how Belka Group (“Belka Group”, “we” or “us”) uses and protects any personal data that you provide to us when you use this website (“”) (“Website”) and Online Shops. We may change this Privacy Policy from time to time by updating this page. Please check back frequently to see any updates or changes to this Privacy Policy. Belka Group is the controller of your personal data via our Website and Online Shops.


We collect personal data when you provide it to us via our Website and Online Shops. The type of personal data we may collect includes identity data (including name and ID number), contact data (including email address and telephone number), country, location, transaction data (details of products and services you have purchased or are interested in purchasing from us,) if you purchase from us, we collect payment information and delivery details and any other required data you provide to us via Website and Online Shops.


We process any personal data you provide to us to enable us to perform the contract we are about to enter into or have entered into with you, to ensure compliance with local legal and regulatory requirements and for the purposes of our legitimate business interests, including:

• to enable us to carry out our obligations arising from any contracts and to provide you with the information, products and services that you request from us;
• to respond to your queries and to resolve complaints;
• to notify you about changes to our service;
• to enable us to issue a notice or corrective action to you in relation to any of our products or services, if required;
• to better understand how you interact with our Website and Online Shops, including its functionality and features, and ensure that content is presented in the most effective manner; and
• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about and we feel may interest you.


We may share your personal data with:

• other companies within the Belka Group;
• our selected commercial partners and sponsors, or other marketing-related initiatives relating to your use of our goods and services; • our service providers that we engage to provide services for us. Where we provide your personal data to third party services providers, they are required to keep your personal data confidential and secure, and must only use your personal data as instructed by us; and
• our distributors, business partners, or other sellers and service providers, including for marketing purposes or providing you with more information.

We may also disclose your personal data where required to respond to authorized requests from government authorities or where required by law. Where we are required by law, we may also disclose your personal data where it is necessary to enforce or apply this Privacy Policy or other agreements, to investigate or protect the rights, property or safety of companies within the Belka Group, our products and services and our customers, distributors or business partners or to prevent or take action regarding illegal activities or fraud, situations involving potential threats to the safety of any person or as evidence in litigation.


We may share your personal data within the Belka Group. Your personal data collected via our Website and Online Shops will be stored on our servers. It may also be processed by Belka Group staff or by one of our service providers operation.


We will only retain your personal data for as long as we need. How long we need your personal data depends on what we are using it for, as set out in this privacy policy. For example, we may need to use it to answer your queries about a product or service and as a result may keep personal data while you are still using our product or services. We may also need to keep your personal data for accounting purposes, for example, where you have bought a subscription. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you.


We will take all reasonable steps (including appropriate technical and organizational measures) to ensure your personal data is processed securely to protect the confidentiality, integrity and availability of your personal data and in accordance with this Privacy Policy. The nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet and any transmission is at your own risk.


You may inform us of any changes in your personal data, and in accordance with our obligations under applicable data protection laws we will update or delete your personal data accordingly.

You may have the right to: request (a) access the to your personal data we hold about you; (b) request we correct any inaccurate personal data we hold about you; (c) request we delete any personal data we hold about you. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you.

If you have any questions about the processing of personal data via this Website and Online Shop or our Online Shops, please contact us through Email: