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Terms & Conditions

Revised: 29.04.2020

1. Definitions, Scope, of Application

1.1. The following Terms and Conditions (“T&C”) apply to any visiting and use of the website (“”) (“Site”) as well as to the purchase contracts concluded at the Online Shop, and to all related services provided by us.

1.2. As used in these T&C, the term “Customer” shall refer to the visitors of the Site, users of the Online Shop and to buyers of products at the Online Shop.


2. Accuracy of Information on the Site

We do our best to ensure that information on the Site is complete, accurate and current. Despite our efforts, however, information on the Site may occasionally be inaccurate, incomplete or out of date. This T&C all specifications, products, descriptions and prices of products on the Site are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. We do not warrant the accuracy or completeness of the information, content or materials provided through the Site.

The inclusion of any products or services or promotions or offers on the Site at a particular time does not imply or warrant that these products or services or promotions or offers will be available at any time. We reserve the right to discontinue any product at any time.


3. Terms of Sale

By placing an order with us, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any order request made by you.

Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept, modify or decline your order, or any portion thereof, even after your receipt of an order confirmation from us, for any reason whatsoever. We reserve the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we will credit your account in the amount of the incorrect price.


4. Prices and Payment Terms

We accept the following forms of payment:

- Visa, Credit or Debit Card
- iPay
- Bank transfer
- Cash on Delivery

Prices throughout the Site are quoted in your country currency, and payment can only be accepted in your own country currency. Prices include VAT but exclude packing and delivery costs, if any, will be added to the total price of your purchase. While we make every effort to ensure that the products shown on our Site are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a dispatch confirmation.

The Site contains a large number of Belka Products and it is always possible that, despite our best efforts, some of the Belka Products listed on the Site may be incorrectly priced. We will normally verify prices as part of our confirming order procedures.

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.


5. Delivery

After your payment is done our customer service team will contact you in 24 hours and after order confirmation, the dispatch will be arranged and the delivery time will be announced to you. Delivery for the products will be added to your total amount and if it is free you will not be charged for delivery cost. After order confirmation maximum 24 hours you will receive your order.


6. Intellectual Property

The Site and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio (collectively. "Materials") are protected by copyright laws and other U.S. and international laws and treaties and are property of Belka Group or its licensors. All Materials are provided through the Site as a service to its current and prospective visitors and may be used only for personal and informational purposes and only if you also retain all copyright and other proprietary notices contained on the Materials. No right, title or interest in Belka Products is conveyed to you. You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit the Site or any of its Materials or products without our prior written permission; you may not access or use the Site for any competitive or commercial purpose; nor may you permit any copying of our Materials. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited. Any and all rights not expressly granted are reserved by Belka Group, as applicable.

For the avoidance of doubt, we are the owner or the licensee of all intellectual property rights in our Site. All such rights are reserved.


7. Disclaimer of Liability

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, lost data, omission, work stoppage, interruption, deletion, defect, delay of operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third parties and that the risk of injury from the foregoing rests entirely with customers. Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service.


8. External Links

Links to Other Sites

The Sites may contain links to third-party websites ("Other Sites") that are not under Belka Groups’ control. Belka Group makes no promise, guarantee or claim and accepts no responsibility regarding the information, quality, nature or reliability of the Other Sites that are accessible by hyperlinks from the Sites or link to the Sites. Belka Group provides these links to you as a convenience and the inclusion of any link does not imply endorsement by Belka group of Other Sites or any association with the operators of such Other Sites. You are responsible for viewing and abiding by the privacy statements and terms of use posted at any third-party sites.


9. Loyalty Programs and Promotions

Belka Group may have different programs or promotions from time to time that is valid only on the mentioned product and with specified conditions. Promotions has limitations like time of the promotion, particular customers, particular conditions of membership, or other restrictions which will be specified at the time of offering each promotion. Belka Group reserves the right, in its sole discretion, to make any change on the promotions or quit them.

Belka Group members can visit summary of their recent transaction and purchasing on their account. Any new Promotion, notice, information, intimation, change, modification, alteration of the Belka Group will be informed to all members through sending email and SMS to registered mobile number.


10. Terms of Use

User's use of the Sites, any Content, and any information provided by the Belka Group including user names and passwords, addresses, e-mail addresses, phone number, financial information (such as credit card numbers), information related to a Belka Group and its affiliate, distributors, agents bank information or employer name or any details ("User Information") transmitted in connection with the Sites is limited to the contemplated functionality of the Sites and Online Shop. In no event may the Sites be used in a manner that (a) harasses, abuses, stalks, threatens, defames, or otherwise infringes or violates the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent, or deceptive; (c) provides sensitive personal information unless specifically requested by Belka Group, (d) includes spam or any unsolicited advertising; (e) uses technology or other means to access Belka Group or Content that is not authorized by Belka Group; (f) uses or launches any automated system, including without limitation, "robots," "spiders," or "offline readers," to access Belka Group or Content; (g) attempts to introduce viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment; (h) attempts to gain unauthorized access to Belka Group’s computer network or user accounts; (i) encourages conduct that would constitute a criminal offense or that gives rise to civil liability; (j) violates these Terms; (k) attempts to damage, disable, overburden, or impair Belka Group’s servers or networks; (1) impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity; or (m) fails to comply with applicable third party terms (collectively "Term of Use"). Belka Group reserves the right, in its sole discretion, to terminate any User License, terminate any User's participation in the Sites, remove Content, or assert legal action with respect to Content or use of the Sites, that Belka Group reasonably believes is or might be in violation of these Terms, or Belka Group policies including the Belka Group Terms and Conditions. Belka Group’s failure or delay in taking such actions does not constitute a waiver of its rights to enforce these Terms.


11. Site Management Belka Group owns and manages the overall information content, design, and, organization of this Site.


12. Term of Use of the Online Shop

12.1. Customers intending to place orders at the Online Shop must first register to use the Online Shop.

12.2. The fundamental requirement for registering is that the Customer is of age and that he or she has full legal capacity.

12.3. The personal data requested during registration must be true and correct. Requests for the name changes may require supporting legal documentation.

12.4. In particular, the Customer may not enter any third-party data and in the event of any changes shall be under obligation to immediately update.

12.5. Belka Group is entitled to turn down individual registrations for the Online Shop without stating any reasons.

12.6. The Client is responsible for maintaining the confidentiality of login details for its Account and any activities that occur under its Account including the activities of Users. Whenever applicable, Belka Group encourages the Customer to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with its Account. If the Customer has any concerns about the login details for its Account or thinks they have been misused, please contact Belka Group at The Client must immediately notify Belka Group if the Customer becomes aware that the login details of any user is lost, stolen or otherwise compromised.



If you have any questions or comments about the information presented here, please contact Belka Group at the address or phone or email address listed below.
Belka Group Headquarters
Belka Group Site / Privacy
Address: Yeşilbahçe, Çınarlı Cd. No:38, 07160 Muratpaşa/Antalya / TURKEY
Phone: +90 (0242) 316 02 07